The world's leading customer experience consultant and keynote speaker, Ron Kaufman, is to hold a live talk in the Maldives coming August.
Titled "Secrets of Achieving Superior Service Excellence", the event is organised by Maldives Association of Human Resource Professionals (MAHRP) in partnership with UP! Your Service, a firm founded by Kaufman.
According to MAHRP, Ron Kaufman will give a motivational speech on the concepts and best practices to create superior service culture in organisations. The service industry guru will share powerful insights on how businesses can achieve a sustainable competitive advantage through uplifting service.
“We are looking forward to this wonderful event together with everyone in Maldives," said Ron Kaufman. "My wife and I have enjoyed visiting Maldives many times in the past 30 years … for service education, for scuba diving and for celebration of the friendships we have created with you."
MAHRP's President Hussain Afeef also expressed anticipation for the event, stating, "Service Culture and Excellence is what is needed in the Maldives to make a difference, and whether it is for HR professionals or any other profession, service is the fundamental or the starting point of any organisation."
"Secrets of Achieving Superior Service Excellence" will be held on August 4, Saturday from 9:00 a.m. to 5:00 p.m. at the Main Auditorium of the Maldives National University (MNU).
MAHRP invited the public to register for the event and send in their queries to firstname.lastname@example.org or email@example.com. The association's spokesperson added that details of the event will be shared with all private and public institutions over the next few days.
Ron Kaufman is the world’s leading educator and motivator for uplifting customer service and building service cultures. With over twenty years of experience in the field working with government institutions to multinational firms including Singapore Airlines, Changi International Airport, Xerox, American Express, HP and Nokia, Kaufman is renowned for his energetic and inspiring keynote speeches on customer experience.
He penned the bestselling “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” along with 14 other books on service, business and inspiration. He is also the founder UP! Your Service, which aims to enable organizations to build Uplifting Service cultures for sustainable advantage.