From March to December 2020, Bank of Maldives revealed that it received over 80,000 applications via internet banking for additional account opening, debit and credit cards, loans and requests to update personal information.
"This is an increase of 33 percent compared to the same period the previous year", the bank said.
For the health and safety of its customers and staff during this period, BML encouraged banking from home through services available online, to minimise the risks of virus spread.
In addition to internet banking, BML established online platforms for instant internet banking registration and digital PIN, while TT and payroll services were accepted through email.
"BML continues to provide services in line with the social distancing and safety measures outlined by the Health Protection Agency".
"Branches in Male’ city provide services via QueueBee App tokens and service centres offer services with prior appointments", the bank added.
Presently, as per BML, over 90 percent of the bank’s customers use internet banking.