With over 20 Million travelers and rating more than 335 airlines between August of 2017 till May this year, Singapore Airlines has been named ‘World’s Best Airline’ in Skytrax’s World Airline Awards 2018.
SIA CEO Mr. Goh Choon Phong who accepted the top award at a ceremony held in London yesterday, expressed that “Singapore Airlines is honored to be named ‘World’s Best Airline’ in the Skytrax awards, and I dedicate it to the 26,000 SIA Group employees who focus every day on delivering the world’s best travel experience to our customers.”
He went on to say that, “…the recognition will further motivate us to improve upon the three main pillars of our brand promise – product leadership, service excellence and network connectivity – to ensure we retain our competitive advantage, and continue to meet and exceed customer expectations.”
Skytrax CEO Edward Plaisted also offered praise for the airline adding that, “We congratulate Singapore Airlines on this fabulous achievement, being voted the World's Best Airline by customers for a fourth time in the awards history."
"A key 'wow' factor for customers is consistency and this proved to a real asset for Singapore Airlines who scored highly across both product and service.”
Captivating the limelight, Singapore Airlines have been awarded the title of ‘World’s Best Airline’ a total of four times already and is also ranked in ‘World’s Best First Class’, ‘Best Airline in Asia’ and ‘Best First Class Airline Seat’ categories this year, further establishing dominance in the highly competitive global airline marketplace.