Dhiraagu on Sunday introduced 'WooHoo', a contactless Artificial Intelligence (AI) powered voice assistant for the hospitality industry of Maldives.
The local telecom giant launched WooHoo in collaboration with Silicon Valley-based 'SmartBeings Inc.', the developer of the AI voice assistant, and Leia Inc., the leading provider of Lightfield hardware and content services for mobile devices.
SmartBeings Inc's WooHoo is an award-winning Enterprise Voice AI Assistant speaker, which is powered by JBL by Harman, allowing to order and personalise guest needs using voice commands.
Meanwhile, Leia Inc brings its Lume Pad, which is the world's first 3D Lightfield Tablet, to the deal, providing 3D imagery with a natural sensation of depth and feel for textures, materials, and lights without the need for eyewear. Leia's Lume Pad-Hospitality Edition is fully integrated with WooHoo’s platform to help upsell in-room services in hospitality establishments.
With more than 40 hospitality solutions integrated into WooHoo, such as property management systems, in-room automation, housekeeping, point of sales systems, PBX etc., WooHoo technologies are further paired with Dhiraagu's smart hospitality solutions - thus allowing hotel guests to order food & beverages, toiletries, play music, get instant answers to their queries, call reception, and control room temperature, lighting or curtains, among other interactions through voice command.
“We are happy to be collaborating with Silicon Valley companies like SmartBeings Inc and their partners Leia Inc to offer a contactless Voice Assistant, to support our hospitality partners where they can digitize their guest experience in resorts, rooms, restaurants, beaches, entertainment, and daily tasks. We want to help them connect and optimize their operations while they ensure the guests are safe when delivering a luxurious experience", stated Mahmoud Dasser, the Chief Marketing Officer at Dhiraagu.
“We are excited to collaborate with Dhiraagu, the leading digital service provider in the Maldives. With a huge demand for Contactless solutions, WooHoo is powered by next-generation cognitive AI platform where brands can customize and redefine a luxurious experience with the power of voice", said Himanshu Kaul, the Chief Innovation Officer at SmartBeings Inc.
David Fattal, Leia Inc’s co-founder and CEO, also expressed joy at the collaboration, saying, "Combining voice commands and holographic interactions creates the perfect marriage to elevate the guest experience and create new revenue streams for hoteliers".
Noting the significant impact of the COVID-19 pandemic on the hospitality industry across the globe and the unprecedented challenges on the road to recovery, Dhiraagu underscored WooHoo's contribution to establishing safe environments by minimising the need for physical contact and providing telehealth.
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