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BML cautions customers against fraudulent calls

Shahudha Mohamed
19 June 2019, MVT 20:07
Bank of Maldives (BML) branch on Boduthakurufaanu Magu. PHOTO: HUSSAIN WAHEED/ MIHAARU
Shahudha Mohamed
19 June 2019, MVT 20:07

Bank of Maldives (BML), on Wednesday, urged customers to exercise caution in response to a recent increase in fraudulent calls.

According to BML, fraudulent callers falsely claiming to represent the bank or other companies and institutions may request monetary deposits or ask for credit card information including security codes and pin numbers.

BML asserted that calls requesting deposits or credit card details would not be made regarding any of the bank's promotions or lucky draws.

Customers were advised to avoid answering such calls.

BML requests customers to remain attentive to the following:

- Refrain from sharing credit or debit card information

- Remain cautious when dealing with fraudulent calls and refrain from conducting any transactions or sharing information requested by the caller

- In the event that details are disclosed or if suspicious bank account activity is noticed, customers are advised to notify the bank immediately, deactivate their card and request a new one

Moreover, the bank advises against disclosing card numbers, CVC codes, card expiration dates, internet banking passwords and usernames with any individuals via phone, SMS or email.

BML conducts regular awareness campaigns concerning fraudulent calls in order to guarantee the safety of its customers.